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How Are We Doing?

At Stephen Motors the customer always comes first - no exceptions. For over 45 years we have proudly helped drivers from across the region shop for, finance and service their dream car. We couldn’t ask for better customers!

So just what is it like to shop at Stephen Motors? We invite you to browse testimonials from Stephen Motors customers, many of whom have been shopping with us for a number of years. We hope you will consider leaving a review of your own once you have been in to see us. Thank you in advance for taking the time to do so!

Customer Lobby
6 Reviews
5 out of 5 stars
Sort by: Latest review first / Highest rating first
Woody O., Congerville, IL 15 Mar 2017
After going to the "bigger" dealerships in the corridor area, Stephen Motors was a welcome change. They have an excellent selection and if they don't have it they will get it for you. This was the first truly enjoyable experience at a dealership I've had. No pressure, they're the...re to help you. I couldn't be happier with my purchase, and am already looking forward to the next one! Show more
5 rate
Yelp
jefftrsj 04 Jan 2014
I stopped in to Stephen Motors in Monticello,Iowa because my check engine light came on. My 2010 Impala was bought used and not at this dealership. I was very impressed with the prompt and courteous service. Much to my surprise my service was covered under warranty.I will definitely consider t...hem for my future service and auto needs. It was a pleasure to deal with Stephen Motors. Show more
5 rate
DealerRater
Cooper43 17 Sep 2013
I have purchased at least 8 vehicles from Stephen Motors over the past 20 years. They are fair and honest people, the reason I keep going back. I have never been pressured into buying something I didn't want or need. The service department is excellent and fair priced. This is one dealership... that makes you feel good just walking in the door. Show more
5 rate
DealerRater
banks34 03 Sep 2013
This is the 6th car we have purchased from Stephen Motors..I believe that in it's self would be enough reason to say that the customer is # 1 at Stephens. And we do not even live in Monticello, We live 40 miles away in Cedar Rapids. We go back to Stephens because Roger has always treated us fair.... Show more
5 rate
DealerRater
Woodyorne 15 Jun 2013
You can't beat the customer service at this place! They make buying a car fun again. You can tell by how friendly everyone is that it's a family run business. After the bigger dealerships trying to up-sell me every time I stepped on the lot, this was a welcome change. There is no pressure, t...hey just want you in the car that's going to make you happy. They have an excellent selection, and if they don't have it they can get it. I can't say enough about this place! Show more
5 rate
DealerRater
airzoomfly 12 Jun 2009
Thank You! I had a great experience at Stephens. I purchased a new Buick Enclave in 2009, and love it! Roger showed me exactly how everything worked, and gave me a great deal on my trade-in. There was no pressure, everyone was friendly, and I was able to sit and chit-chat knowing that noone was ...trying to "steal" my money. Show more
5 rate
DealerRater
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